Privacy Notice

Effective Date: 21/03/2025

At Bourlinger, we are committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and safeguard your personal information when you visit our website and purchase our products.

1. Information We Collect

We collect and process the following personal data:

• Personal Identification Information: Name, email address, phone number, postal address.

• Payment Information: Billing and payment details when you purchase products from us.

• Technical Information: IP address, browser type, device type, and information about how you interact with our website.

• Usage Data: Pages you visit, time spent on our site, and actions you take while browsing.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To process and fulfil your orders.

• To provide customer support and respond to inquiries.

• To send you marketing communications (with your consent).

• To improve our website and user experience.

• To comply with legal and regulatory obligations.

3. Legal Basis for Processing Personal Data

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: For marketing and communications.

• Contractual Necessity: To process orders and provide customer service.

• Legitimate Interests: To improve our products and services, and to protect against fraud.

4. How We Share Your Information

We may share your information with:

• Third-party service providers: Payment processors, shipping companies, and other service providers necessary to fulfill your order.

• Legal Authorities: If required by law or to protect our rights, we may disclose your information to legal authorities.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Notice, or as required by law.

6. Your Rights

You have the following rights regarding your personal data:

• Right to access: You can request a copy of the personal data we hold about you.

• Right to rectification: You can request to correct inaccurate or incomplete information.

• Right to erasure: You can request that we delete your personal data, subject to certain exceptions.

• Right to object: You can object to certain processing activities.

• Right to data portability: You can request to receive your data in a commonly used format.

7. Contact Us

If you have any questions about this Privacy Notice or how we handle your personal data, please contact us at:

Bourlinger

33 King's Road, Reading, RG1 3AR, United Kingdom

Email: info@bourlinger.com